KUM AND GO TRANSPORT
Request a Freight Quote
Book a carrier/Transporter
Shipping Help Center
🌍 International Shipping with KING LOUIE’S AUCTIONEERS
The availability of international shipping depends on the auction house and the shipping methods they provide.
If the auction house offers Ship with Auction House, please review their auction policy or contact them directly to confirm international availability.
If the auction house offers Ship with KING LOUIE’S AUCTIONEERS, we ship to:
All 50 U.S. states + 5 U.S. Territories
(American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands)
Europe:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
North America:
Canada
📦 Tracking Your Shipment
🚚 Ship with Auction House
Contact the auction house directly via your Won Items page.
🚀 Ship with KING LOUIE’S AUCTIONEERS
- Track directly from your Won Items page
- Tracking number emailed once available
- Average turnaround time: 2–3 weeks
- Pickup: up to 7 days
- Packing: up to 5 business days
- Delivery time varies by location
🏠 Updating Your Shipping Address
- Update in Account Settings
- Update in the App under “Me”
- Edit during Checkout
- If Autopay: Go to Won Items → Add Shipping → Change Address
- If paid Auction House directly: Contact them directly
If eligible, select the option at checkout from your Won Items page or invoice.
If paid via Autopay, go to Won Items and select Add Shipping.
- Ship with Auction House – They ship directly
- Ship with KING LOUIE’S AUCTIONEERS – We handle pickup, packing & delivery
- Pickup or Self-Arrange Shipping
Tip: Filter listings by Location & Shipping.
🛠 Filing a Shipping Claim
If shipped with Auction House → Contact them directly.
If shipped with KING LOUIE’S AUCTIONEERS → Complete our Claims Form.
Most claims are processed within 1–2 weeks.
If shipped with Auction House → Contact them directly.
If shipped with KING LOUIE’S AUCTIONEERS → Email kinglouiesauctioneers@gmail.com.
Cancellation may not be possible if already picked up.
View estimated shipping on the Lot Page before bidding.
After winning, view cost during Checkout or Won Items → Add Shipping.
Email us directly at:
kinglouiesauctioneers@gmail.com
You can also use the Get Help section on your Won Items page.